MousePortal Support

MousePortal is a macOS utility for moving the cursor between multiple displays with hotkeys and custom edge portals.

Contact

For support, contact: [email protected]

Accessibility Permission

MousePortal requires macOS Accessibility permission for global hotkeys, mouse movement monitoring, and cursor movement.

If hotkeys or portals do not work:

1. Open System Settings.
2. Go to Privacy & Security > Accessibility.
3. Make sure MousePortal is listed and enabled.
4. If MousePortal is not listed, click + and choose /Applications/MousePortal.app.
5. Quit and reopen MousePortal.

Reporting an Issue

When reporting an issue, include:

• macOS version.
• MousePortal version.
• Number of displays.
• Display arrangement.
• Whether the issue affects Hotkey Jump, Portals, launch at login, or display layout detection.

Please do not include private documents, screenshots with sensitive information, or unnecessary personal information.